Stand out with a unique warranty offering for your customers

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With home protection, keep your customers' systems running smoothly.

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What your customers get
with every plan

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Home warranties can help homeowners save money on unexpected repair costs.

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Home owners receive instant confirmation of purchase, and immediate access to manage plan.

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Your customers will enjoy prompt repairs or replacements, ensuring items are quickly back in working order.

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A hassle-free claims processing experience.

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Homes with warranties are more attractive to potential buyers.

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We make it easy to renew and extend the warranty period.

FAQ

  • What does a home warranty cover?

    Our home warranty plans cover major systems like HVAC, plumbing, and electrical, plus appliances from refrigerators to ovens. Plans can be configured based on coverage required for your customers.  Talk to us to find out more.

  • Choose their own service provider for repairs!

    We allow your customers to choose their own service provider for repairs.   This is a major differentiator from other plans on the market.
    Once authorized, your customers can select the service provider they trust. Our self-serve options for replacements also put control in your customers' hands, ensuring a seamless experience.

  • How are cancellations and refunds handled?

    We strive for satisfaction but understand circumstances change. Cancel within the first 30 days for a full refund, minus service fees. Beyond that, we offer prorated refunds. Our customer support is here to guide your customers through the process, ensuring a smooth transition. 

  • How does the claims process work?

    When encountering an issue, your customers can reach out via our online portal, chat, or call.  We’ll promptly dispatch a qualified technician or accommodate your customers' chosen provider for repairs, ensuring minimal disruption. A service fee applies as detailed in the warranty terms, with a focus on transparency and efficiency in resolving claims.

  • Are pre-existing conditions covered by a home warranty?

    As with most extended warranty plans, pre-existing conditions are not covered.

  • How long does a home warranty last?

    Typically spanning one year, our warranties offer a foundation of support for your customers' homes. Options to renew or extend ensure coverage evolves with your customers' needs.  

  • What is not covered by a home warranty?

    While we aim to cover a broad range, our warranty does have exclusions, like cosmetic damage, improper maintenance, or pre-existing conditions.  

  • Can a home warranty be transferred?

    A home warranty can be transferred to a new owner. The home owner is requried to contact us within 30 days of the sale to ensure the new owners enjoy uninterrupted coverage.

  • What makes our home warranty stand out?

    At the heart of our warranty is a commitment to convenience and reliability. With our data-driven approach, we ensure fast, efficient claim handling and personalized coverage that adapts to your customers' unique needs. Choose us for a warranty provider that works smarter, keeping your customers protected and satisfied. 

  • Are your plans insured?

    The Vision Home Protection Plan is backed by an "A-" rated insurance company, with Northcoast Warranty Services, Inc. as the provider and AssureSolv LLC as the administrator in all states except Florida, where Northcoast Warranty Services, Inc. serves as the administrator. You can trust that you're fully covered.